Omdia Universe: Selecting an AIOps Solution, 2021–22

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Provided by: ServiceNow
Topic: Artificial Intelligence
Format: PDF
The introduction of the latest technology can be seen as a way for organisations to grow faster, increase efficiency, and improve customer service. AIOps is one area where the application of technology, if not matched properly with organisational maturity and readiness, will fail to deliver all promised benefits.

This report provides an analysis of the AIOps market, and also:

  • How IT operational management has the ability to extend its capabilities so that organisations can get insights into how IT systems are performing.
  • Understand when equipment is out of compliance or when an unusual event has occurred.
  • The questions business leaders are asking CIOs about the organisation's IT system.
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