Every field visit is a chance to either build or weaken your brand’s reputation. Turn customers into brand advocates by transitioning from a costly break-fix service model to a profitable proactive model using connected field service technology.
Read this e-book to learn about the cutting-edge technologies that are revolutionizing field service and explore real-world examples of how organizations from a variety of industries worldwide transformed their service models with Microsoft Dynamics 365 for Field Service:
- Internet of Things (IoT): Continually improve your services and products with automated data and embedded analytics. Automate remote fixes, schedule technicians with the right skills, and ensure that the right parts are always in stock.
- Artificial intelligence (AI): Optimize the service experience with predictive maintenance schedules, remote monitoring, and more accurate pricing and estimates.
- Mixed reality: Layer digital content onto live experiences to empower field technicians and put the right data in the right context at the right time.