TechRepublic

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  • Fourth Edition - State of Sales

    White Papers · Nov 2021 · Provided By TechRepublic

    A global pandemic has upped the ante for transformation. Salesforce Research surveyed nearly 6000 sales professionals worldwide on what drives business resilience and growth. This State of Sales ebook from Salesforce explores how sales teams are adapting to recover and grow during a pivotal time.

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  • Small and Medium Business Trends 2021

    White Papers · Nov 2021 · Provided By TechRepublic

    What drives business resilience and growth during a crisis? Are you using the right technology to reshape your business and meet customer expectations now and in the future? In an increasingly unpredictable world, small and medium-sized businesses (SMBs) are accelerating their tech investments according to latest Salesforce's Small and Medium...

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  • The State of CRM in Asia Pacific - Infographic

    White Papers · Sep 2021 · Provided By TechRepublic

    In this infographic from Forrester you will discover: The rising customer expectations and remote work compound CX challenges. Why CRM systems are the key to good CX delivery. How to drive value with advanced and organisation-wide CRM use.

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  • The State of CRM in Asia Pacific

    White Papers · Sep 2021 · Provided By TechRepublic

    What do nearly 800 executives and 1500 employees around the world have to say about the strategic role of CRM technology? Download The State of CRM research by Forrester Consulting for a special spotlight on the Asia Pacific region, and unlock all the global insights and trends.

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  • 21 Pro Tips for Sales Ops

    White Papers · Sep 2021 · Provided By TechRepublic

    As a sales operations leader, the challenge is to stay ten steps ahead of the sales cycle. Get exclusive tips from Salesforce Trailblazers and experts in sales operations in Australia and New Zealand. See how they have optimised their sales technology and processes to stay ahead of digital transformation. Hear...

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  • 21 Pro Tips for Sales Leaders

    White Papers · Sep 2021 · Provided By TechRepublic

    Today, success in sales requires adaptability and empathy. As a sales leader, the challenge is blending those all together to empower a winning sales team. Uncover sales strategies from leaders who are mastering the art of sales in Salesforce's 21 Pro Tips for Sales Leaders e-book. Hear from sales leaders...

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  • 5th Edition Small and Medium Business Trends Report

    White Papers · Sep 2021 · Provided By TechRepublic

    In this fifth edition report, Salesforce Research surveyed more than 2,500 SMB owners and leaders around the world to determine: How support from local communities has affected SMBs What SMBs are doing to deepen trust with customers and employees How technology helps SMBs grow What has changed for SMBs...

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  • Fourth Edition - State of Service

    White Papers · Aug 2021 · Provided By TechRepublic

    In this fourth edition report, Salesforce Research surveyed global customer service professionals to determine: How customer service standards continue to change in the midst of crisis. Which strategies, tactics, and technologies service organisations are turning to in the new normal. How service organisations are navigating abrupt changes in their...

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  • Salesforce Small Business Growth Kit

    White Papers · Aug 2021 · Provided By TechRepublic

    As growing small businesses strive to stay relevant and competitive in this fast-changing world, the digital imperative is stronger than ever and online models have become a must-have. Agility and innovation are necessary for long-term growth. This toolkit from Salesforce offers the guidance small businesses need to map their growth...

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  • The Comedy and Cybersecurity Report

    White Papers · Aug 2021 · Provided By TechRepublic

    While the advantages of humor in the workplace are clear, cybersecurity professionals have a responsibility to recognize the disadvantages and work to mitigate them—particularly when it comes to security awareness training. By understanding the psychology of humor and its effects in the real world, you’ll be able to use it...

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