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Question

usb ports and audio jack not detecting anything

By leander_r ·
thing is, both the usb ports and audio jack show as "working properly" but they can't detect anything, not the mouse, not the pen, not the headset. i already went to the device manager and disabled/enabled the usb root hubs, I already updated the drivers, uninstalled and restarted to reinstall the drivers, took the power cord out and restarted and nothing too. at this point i'm wondering if the hardware itself is faulty but in the device manager they show as working properly.
any thoughts?
thanks in advance ?
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All Answers

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From an electronics view.

by rproffitt Moderator In reply to usb ports and audio jack ...

What you wrote can happen and does. The external world interface, the electrical components that connect to the USB and such can be blown and the internals can report all is well.

Nothing new about all this but can confound your newer techs.

-> At the shop we have tools to detect this damage but rarely go that far. Usually we boot other Operating Systems (never install, but run from CD/DVD/USB) to see if it's a Windows only problem.

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usb ports and audio jack not detecting anything

by rayyanj In reply to usb ports and audio jack ...

get a external audio jack maybe your jack is not working or maybe try cleaning your jack

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