Professional Biography? I work for a living. I've done everything from maintenance to retail, hockey referee to call agent, tech support to management. I work for the largest VoIP network in Canada. I handle and co-ordinate all sorts of business - basically, anything that needs to be done, from accounts, support, billing, sales, marketing, drinking coffee, accounting, technical consulting, smoking cigarettes, etc. I am an all-around rep, and I work with other internet and telecom reps to get things done for our clients. I have a strong HATRED for competitors who don't see the unlimited possibities in working together and sharing resources, setting them up as our clients, and us as theirs. Everybody wins in this business, so long as you're not a greedy putz.