At a time when IT leaders should have one major goal- achieving a smooth digital workplace-the same Salesforce technology platform that empowers sales and service teams
is aimed to drive productivity for every enterprise employee. There are high expectations for an effortless experience when using even the most complicated of technologies, and IT departments are
expected to keep costs low and spur growth across an entire organization.
Frost and Sullivan have conducted a survey with strategies for an effective employee technology experience.