bobartner, Author at TechRepublic

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Software

What’s the worst design spec instruction you’ve ever seen?

We all have design-specification horror stories. We want to hear your tales and share them with the Builder.com community.

Hardware

How to manage your own skunk works

Are you planning to create a demonstration project that will show your boss the benefits of a new technology? Bob Artner offers some suggestions on how to set up your own skunk works.

Tech & Work

Manager-employee conflict–What do you do?

As an IT manager, what do you do when a member of your staff just doesn't like you? TechRepublic columnist Bob Artner offers tips on what to do, and what not to do, when you are faced with this difficult problem.

CXO

What kind of client are you?

IT Managers are used to working with internal clients, but what happens when the shoe is on the other foot? What kind of client are you?

Open source

Breaking out of the training catch-22

Here's the catch: Your team lacks the skills to work on the hot new project. But senior management won't approve training because they aren't working on a project that required those hot skills. Let Bob Artner guide you around the impasse.

Enterprise Software

TechRepublic Tutorial: Be aware of record retention laws

Find out how record retention laws may affect you.

CXO

Lessons from the PowerPoint graveyard

Although PowerPoint can help you craft a slick presentation, the outcome may not convey the message you intended. TechRepublic columnist Bob Artner took a look at some of his PowerPoint presentations and offers advice on mistakes to avoid.

Software

Are you ready for a small catastrophe?

A hurricane or major fire might be your definition of a disaster, but even something as minor as a power outage can cause major problems. TechRepublic columnist Bob Artner discusses why you need to prepare today for tomorrow's disruptions.

Tech & Work

Making a business lunch work

While business lunches are as common as conference calls, there are a few simple rules and guidelines you should observe. This week's Artner's Law offers tips on what works and what is a waste.

CXO

Real IT managers use real metrics

You designed an IT support system that lets end users troubleshoot and solve some of their own problems. Now, according to the metrics for the help desk, your productivity numbers look dismal. Bob Artner explains the importance of managing your metrics.

Shadow IT is a concept whereby an organization’s employees use technology, services or systems without the knowledge of or approval from the IT department. It has arisen due to several reasons: Advances in cloud computing, which involve the usage of applications or sharing of data in public environments previously owned by IT. The evolution of ...

Auditing and logging are essential measures for protecting mission-critical systems and troubleshooting problems. This policy outlines the appropriate auditing and logging procedures for computer systems, networks and devices that store or transport critical data. From the policy: Many computer systems, network devices and other technological hardware used in the enterprise can audit and log various ...

Determining how and when to renew support contracts can be tedious and time-consuming. Our vendor contract renewal planner will help you schedule support renewals and budget the related costs. From the planner: Some companies schedule their support contract renewals to take effect all at once, such as on January 1. This provides a convenient renewal ...