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Latest from brendadial

  • PC spring-cleaning
    Hardware

    PC spring-cleaning

    You should clean your PCs at least once a year. With the start of the spring-cleaning frenzy, now is as good a time as any. Here are a few tips to help your PCs look and run like new.

    brendadial
    Published:  April 9, 2001, 12:00 AM PDT Modified:  June 8, 2007, 9:36 AM PDT Read More See more Hardware
  • Teach users to liven up Microsoft Word documents with Excel
    Software

    Teach users to liven up Microsoft Word documents with Excel

    Are your users looking for a quick and easy way to breathe life into their boring Word documents? If so, check out these tips and teach your users how to liven up their Word documents with Excel.

    brendadial
    Published:  November 29, 2000, 12:00 AM PST Modified:  June 8, 2007, 9:29 AM PDT Read More See more Software
  • Train Microsoft Word 2000 users to customize their toolbars
    Microsoft

    Train Microsoft Word 2000 users to customize their toolbars

    If you've got users who want to know how to customize their Microsoft Word 2000 toolbars, we've got the answers. These simple instructions tell you how to add, move, and remove whole toolbars and individual buttons.

    brendadial
    Published:  November 22, 2000, 12:00 AM PST Modified:  June 8, 2007, 9:29 AM PDT Read More See more Microsoft
  • Configure MS Word to fit your needs
    Software

    Configure MS Word to fit your needs

    If you're a frequent Microsoft Word user and want to customize some of its default settings, we can help. Learn how to change Word's default file locations, fonts, and page margins.

    brendadial
    Published:  October 9, 2000, 12:00 AM PDT Modified:  June 8, 2007, 9:12 AM PDT Read More See more Software
  • Stop, look, and listen when providing support to users
    CXO

    Stop, look, and listen when providing support to users

    How do your clients react when you arrive at their desks? Do they have a positive opinion of you and your help desk? Learn the importance of treating your clients with respect and courtesy.

    brendadial
    Published:  August 21, 2000, 12:00 AM PDT Modified:  June 8, 2007, 9:29 AM PDT Read More See more CXO
  • Timing is everything when it comes to testing
    Developer

    Timing is everything when it comes to testing

    Timing really is everything, particularly when it comes to assessing the skills of your students. Some trainers say you should test before class begins; others say at the end. Brenda Dial explains how, in some cases, you may want to use both methods.

    brendadial
    Published:  August 14, 2000, 12:00 AM PDT Modified:  June 8, 2007, 9:07 AM PDT Read More See more Developer
  • Use tests to bring out the best in your students—and yourself
    CXO

    Use tests to bring out the best in your students—and yourself

    Students don't like taking them and maybe you don't like scoring them, but tests are good for everyone involved. Read on to see how you can use test results to improve your teaching skills.

    brendadial
    Published:  August 9, 2000, 12:00 AM PDT Modified:  June 8, 2007, 9:11 AM PDT Read More See more CXO
  • Work with, not against, your cleaning staff
    CXO

    Work with, not against, your cleaning staff

    How often has a computer problem been caused by housekeeping accidentally unplugging a power cord or switching off a surge protector? Here's how you can work with your cleaning staff to prevent these kinds of incidents from happening.

    brendadial
    Published:  August 2, 2000, 12:00 AM PDT Modified:  June 8, 2007, 9:29 AM PDT Read More See more CXO
  • Tales from the desktop: Paperwork can be your friend
    Hardware

    Tales from the desktop: Paperwork can be your friend

    Do you have trouble keeping up with the work that you've done in your office? If so, Brenda Dial suggests adding a little paperwork to your day to make life easier.

    brendadial
    Published:  July 17, 2000, 12:00 AM PDT Modified:  June 8, 2007, 9:29 AM PDT Read More See more Hardware
  • Finding support in the world of support
    Tech & Work

    Finding support in the world of support

    As a support technician, you know all about the long days and frustrating computer users. But have you learned how to use the most valuable resources in your organization: Fellow support pros? Brenda Dial explains how communication can save the day.

    brendadial
    Published:  June 27, 2000, 12:00 AM PDT Modified:  June 8, 2007, 9:10 AM PDT Read More See more Tech & Work
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    Employee privacy policy

    PURPOSE This policy describes the organization’s employee privacy guidelines and outlines employee privacy expectations. From the policy: POLICY DETAILS The organization’s IT equipment, services and systems are intended for business use only. However, the organization acknowledges that staff, consultants and volunteers occasionally require opportunities to make or receive personal phone calls, access personal email, utilize ...

    Published:  March 19, 2023, 12:00 PM EDT Modified:  March 20, 2023, 4:00 PM EDT Read More See more TechRepublic Premium
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    Security response policy

    PURPOSE The purpose of this Security Response Policy from TechRepublic Premium is to outline the security incident response processes which must be followed. This policy will assist to identify and resolve information security incidents quickly and effectively, thus minimizing their business impact and reducing the risk of similar incidents recurring. It includes requirements for both ...

    Downloads
    Published:  March 19, 2023, 12:00 PM EDT Modified:  March 20, 2023, 4:00 PM EDT Read More See more TechRepublic Premium
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    End user data backup policy

    PURPOSE This policy from TechRepublic Premium provides guidelines for reliable and secure backups of end user data. It outlines the responsibilities of IT departments and employees to identify tasks and action items for each group. The policy can be customized to fit the needs of your organization. From the policy: IT STAFF RESPONSIBILITIES IT staff ...

    Published:  March 16, 2023, 12:00 PM EDT Modified:  March 17, 2023, 5:00 PM EDT Read More See more TechRepublic Premium
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    Electronic communication policy

    This policy from TechRepublic Premium provides guidelines for the appropriate use of electronic communications. It covers topics such as privacy, confidentiality and security; ensures electronic communications resources are used for appropriate purposes; informs employees regarding the applicability of laws and company policies to electronic communications; and prevents disruptions to and misuse of company electronic communications ...

    Published:  March 16, 2023, 12:00 PM EDT Modified:  March 17, 2023, 3:00 PM EDT Read More See more TechRepublic Premium

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