Eddie R. Williams has over 20 years of experience as a project and program manager for system/software engineering and IT development and management. His high rate of success, recognized within several industries throughout his career, is attributed to using years of proven Technology Project/Program Management Best Practices for Program/Project Management, CM, QA, and the Development Process/Methodologies. He also shares his knowledge on his IT Professional Facilitator Knowledge Base, as well as being an educator/trainer, coach/mentor, and author of Software/Firmware CM (Within the System Development Process).