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Latest from jayrollins

  • An approach for managing smartphone support requests
    Mobility

    An approach for managing smartphone support requests

    IT departments are seeing an influx of requests to support users' smartphones. Jay Rollins outlines the pros and the cons of a possible solution to this issue.

    jayrollins
    Published:  February 23, 2010, 7:12 PM PST Modified:  February 23, 2010, 7:12 PM PST Read More See more Mobility
  • Help employees break the perpetual excuse habit
    Tech & Work

    Help employees break the perpetual excuse habit

    Jay Rollins says IT leaders should encourage employees to stop using these career-stalling excuses; otherwise, they'll get noticed for all the wrong reasons.

    jayrollins
    Published:  February 22, 2010, 3:06 PM PST Modified:  February 22, 2010, 3:06 PM PST Read More See more Tech & Work
  • Five ways to reduce telecom expenses
    Banking

    Five ways to reduce telecom expenses

    Keeping up with the sheer volume of telecommunications bills -- not to mention trying to make sense of all the charges -- can be maddening. Learn how to cut these expenses.

    jayrollins
    Published:  December 22, 2009, 5:33 AM PST Modified:  December 22, 2009, 5:33 AM PST Read More See more Banking
  • The 2010 IT budget balancing act
    CXO

    The 2010 IT budget balancing act

    When creating the 2010 IT budget, packaging is an extremely important factor, especially because of the perception that the department is a cost center.

    jayrollins
    Published:  December 16, 2009, 7:08 PM PST Modified:  December 16, 2009, 7:08 PM PST Read More See more CXO
  • Quantifying qualitative data in product development
    CXO

    Quantifying qualitative data in product development

    Jay Rollins discusses what a product development team can accomplish when they use an Affinity exercise to link the team's ideas with the customer's needs.

    jayrollins
    Published:  December 8, 2009, 11:19 PM PST Modified:  December 8, 2009, 11:19 PM PST Read More See more CXO
  • Three reasons to have a post implementation project
    Banking

    Three reasons to have a post implementation project

    Jay Rollins reminds PMs not to forget about the post-project project. Here are three considerations for following up after the implementation of a software project.

    jayrollins
    Published:  November 18, 2009, 7:11 PM PST Modified:  November 18, 2009, 7:11 PM PST Read More See more Banking
  • Innovative project managers use ‘think time’
    Project Management

    Innovative project managers use ‘think time’

    If you find yourself using the same PM solutions over and over again, you may need to carve out some "think time" to help stay innovative.

    jayrollins
    Published:  November 2, 2009, 5:15 AM PST Modified:  November 2, 2009, 5:15 AM PST Read More See more Project Management
  • Grassroots approach to getting a seat at the management table
    Innovation

    Grassroots approach to getting a seat at the management table

    Jay Rollins explains how showing initiative, doing leg work, and proving you add value to the company can lead to more invites to management meetings.

    jayrollins
    Published:  September 30, 2009, 8:23 PM PDT Modified:  September 30, 2009, 8:23 PM PDT Read More See more Innovation
  • Visualization is key to IT project success
    CXO

    Visualization is key to IT project success

    Jay Rollins discusses the importance of knowing exactly what is needed for an IT project to succeed and being prepared to fight for it.

    jayrollins
    Published:  September 8, 2009, 6:03 AM PDT Modified:  September 8, 2009, 6:03 AM PDT Read More See more CXO
  • Don’t let standards impede employee innovation
    Tech & Work

    Don’t let standards impede employee innovation

    If users want to use one-off software tools or hardware, IT pros might want to think twice about saying "no." Jay Rollins says being too standards driven can be counterproductive to employee innovation.

    jayrollins
    Published:  May 24, 2009, 8:18 PM PDT Modified:  May 24, 2009, 8:18 PM PDT Read More See more Tech & Work
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