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williamjones

Latest from williamjones

Data Centers

Five tips to help your users handle home backups

These days, home machines are being used for more tasks -- including the management of work-related data. Here are some home backup tips you can share with your users to safeguard those assets.

SMBs

Is your service bench static safe?

Lax precautions against electrostatic discharge can reduce the effectiveness of your support team. Here's a checklist to help you set up an ESD-safe workshop.

Data Centers

Road warriors need mobile backups

Frequent travel is no excuse for risking data loss. Here is how your users can keep their files safe when they are away from the office.

Security

Microsoft’s new antivirus is fair game for home businesses

Many free security utilities are restricted to personal or non-commercial use. Microsoft bucks that trend by giving license to home-based enterprises.

Microsoft

Be stingy with Administrator privileges in Windows 7

If you've been too liberal in giving admin rights to XP users, the improved User Access Controls in Windows 7 should help break the habit.

SMBs

Can you rely on the tech support your OEM provides?

LAPTOP Magazine has rated computer manufacturers based on the support resources they offer after the sale. How does the maker of your machines measure up?

SMBs

How to own up to mistakes and follow through with users

Support pros are celebrated when we solve the customer's problem, but sometimes it takes more than one try. If you don't get it right the first time, you can still be the hero.

SMBs

Are you in favor of password management software? Take the poll.

No one is supposed to use passwords in more than one place, but even techs that should know better sometimes break this rule. Is password management software a good solution?

Security

Microsoft offers consumers tips for safe computing

It is only right that Microsoft offers guidance about how to run Windows safely. But how effective is the company's advice?

SMBs

Provide better support by using skills assessments

Technical people are often accused of being either condescending or incomprehensible. Make sure your message hits home by knowing your audience.

IIoT software assists manufacturers and other industrial operations with configuring, managing and monitoring connected devices. A good IoT solution requires capabilities ranging from designing and delivering connected products to collecting and analyzing system data once in the field. Each IIoT use case has its own diverse set of requirements, but there are key capabilities and ...

Recruiting an Operations Research Analyst with the right combination of technical expertise and experience will require a comprehensive screening process. This Hiring Kit provides an adjustable framework your business can use to find, recruit and ultimately hire the right person for the job.This hiring kit from TechRepublic Premium includes a job description, sample interview questions ...

The digital transformation required by implementing the industrial Internet of Things (IIoT) is a radical change from business as usual. This quick glossary of 30 terms and concepts relating to IIoT will help you get a handle on what IIoT is and what it can do for your business.. From the glossary’s introduction: While the ...

williamjones

Five tips to help your users handle home backups

Is your service bench static safe?

Road warriors need mobile backups

Microsoft’s new antivirus is fair game for home businesses

Be stingy with Administrator privileges in Windows 7

Can you rely on the tech support your OEM provides?

How to own up to mistakes and follow through with users

Are you in favor of password management software? Take the poll.

Microsoft offers consumers tips for safe computing

Provide better support by using skills assessments

Industrial Internet of Things: Software comparison tool

How to recruit and hire an Operations Research Analyst

Quick glossary: Industrial Internet of Things

Software Procurement Policy