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12 years experience in the Information Technology industry. 10 years of Network System Administration and technical support experience in a Higher Education setting. Specifically, hardware and software support and administration experience with Windows Server 2003, Windows 2000, XP and Vista. 2 1/2 years experience working in a Corporate Data Center environment, specifically with mainframe platforms such as IBM, HP-VAX/VMS, JVM, JES2, printer support, repairs, and maintenance.