CRM
CRMUnderstanding the Buyer’s Journey: A Comprehensive Guide
Discover the stages of the buyer's journey and how they influence purchasing decisions. Learn how to incorporate the buyer’s journey into your sales process.
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Innovation
InnovationIT Leader’s Guide to IT Service Management
Without an automated way to monitor IT services throughout their lifecycle, IT would be consigned to endless trawling through logs and jumping from system to system. Troubleshooting, latency, and manual drudgery would become a way of life. IT service management enables IT to confidently manage workflows, deliver smoother service, respond to incidents rapidly, and stay ...
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Networking
NetworkingQuick Glossary: Home Office Network Routers
Planning, installing, and maintaining a reliable, secure, and properly functioning home network is vital to the success of an individual working from home. Those working independent of enterprise support systems must assume many roles — including network administrator. This glossary, written by Mark W. Kaelin for TechRepublic Premium, covers terms that are key to the ...
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Fintech
FintechPayroll Processing Checklist
Some operations and tasks don’t require painstaking attention to detail. Unfortunately, processing payroll isn’t one of them. With sensitive salary and wage information, bank and direct deposit accounts, Social Security numbers, and other personal information in play, the stakes are high. This guide and the accompanying spreadsheet, created by Erik Eckel for TechRepublic Premium, will ...
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Banking
BankingThe 6 Best Crypto-Friendly Banks Evaluated for 2025
The best crypto-friendly banks, such as Mercury, U.S. Bank, and Chase, allow seamless crypto transactions in licensed exchanges. Read our guide to learn more.
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SecurityGhostGPT: Uncensored Chatbot Used by Cyber Criminals for Malware Creation, Scams
Researchers from Abnormal Security discovered an advert for the chatbot on a cybercrime forum and tested its capabilities by asking it to create a DocuSign phishing email.
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AustraliaPhishing Emails Targeting Australian Firms Rise by 30% in 2024
For the APAC region as a whole, credential phishing attacks rose by 30.5% between 2023 and 2024.
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Artificial IntelligenceOperator: OpenAI’s Next Step Toward the ‘Agentic’ Future
Operator and the Computer-Using Agent will be available through the OpenAI API at an undisclosed time.
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Payroll
Zoho People 2024: A Complete Breakdown
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
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Latest Videos
Heating Up Productivity: Top 5 Features of Fireberry Revealed
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Mastering Data: Exploring the Top 5 Data Management Platforms
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Latest Articles
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AustraliaAustralian IT Sector Maintains Strong Employment Outlook for 2025
IT hiring intentions remain strong, though competition for jobs could be fierce.
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AustraliaHR Leaders in APAC Are Adopting AI for Efficiency Gains
Artificial intelligence and machine learning are seen as allies in the battle to streamline HR workflows.
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Image: TechSolution/Adobe Stock Artificial Intelligence
HardwareTop 5 Tech Trends at CES 2025
AI was everywhere at the consumer electronics show, promising everything from self-driving cars to more Copilot+ laptops.
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EU
Hardware74% of Chip-Reliant Organisations Report Insufficient Supply
Almost 60% of organisations that rely on semiconductors regard supply issues as an ongoing concern.
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Image: iStock/Igor Kutyaev Microsoft
SoftwareHow to Repair a Microsoft Outlook PST or OST file
Microsoft’s Inbox Repair tool can solve certain problems with your Outlook file. Find out how you can fix issues that may arise from a corrupt personal folder file.
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Image: Egor/Adobe Stock Artificial Intelligence
AustraliaNew Payroll Compliance Penalties Driving Tech Adoption in Australia, Says Yellow Canary
A new law criminalising some underpayments to Australian employees this month is causing organisations to keep a close watch on their payroll technology, according to Yellow Canary.
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Fintech
FintechBusiness Benefits of Fintech: Embedded Finance
The concept of embedded finance has been around for quite some time. Traditionally, businesses like car dealerships used embedded finance to offer loans when someone wanted to purchase a vehicle. The global embedded finance market is in a healthy state. According to MarketsandMarkets, its value stood at $115.8 billion in 2024, and is expected to ...
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Storage
StorageQuick Glossary: Storage
Amidst the growing landscape of data storage methods and functions, keeping up with the terminology used to describe the technology has become challenging as well. This quick glossary, written by Scott Matteson for TechRepublic Premium, is intended to serve as a guide to defining common storage terms and noteworthy storage service providers. Featured definition from ...
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Innovation
Tech & WorkHiring Kit: Multimedia Designer
The online user experience has come a long way from looking at mere text on a page. Interactivity, sophisticated graphics, and ease-of-use design, spread out over multiple methods of reaching the consumer, have revolutionized the tech industry. The changes have also created different jobs, such as multimedia designers, to help stay on top of online ...
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Image: Pexels/Tima Miroshnichenko Networking
VoIP5 Signs You Need a Virtual Firewall to Secure Your Cloud
Discover when a virtual firewall excels plus its advantages over traditional options so you can determine if it's right for you.