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VoIP6 Ways to Automate Key Elements of a Call Center Workflow
Small improvements to your call center workflow can lead to big wins. Learn how to automate routine tasks to save time and reduce human error.
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Project Management
TechRepublic Premium10 Must-Read Books on Project Management
Project management skills are essential elements in a leader’s tool kit, allowing them to coordinate their teams, plan tasks efficiently, and drive successful innovation. This list, created by Madeline Clarke for TechRepublic Premium, provides 10 books that cover efficient approaches to project management, insights into top methodologies, and constructive guidance for overseeing and executing projects. ...
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Start-Ups
TechRepublic PremiumWant VC Funding? Don’t Make These Mistakes
Too many founders are raising funding for the wrong reasons. Not only that, some are blindly pitching venture capital firms, unprepared to explain why they need the funding and where it will take their company. Before seeking funding, you should ask yourself why you need VC funding. More importantly, you should be asking yourself if ...
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Innovation
TechRepublic PremiumHiring Kit: Robotics Engineer
For many industries and enterprises, manufacturing of any kind is dependent on robotics in some capacity. Automation and the efficiency it brings to the manufacturing process is the technology that can ultimately make or break an enterprise. Qualified engineers are required to develop, test, and maintain these robotic machines. Finding the right robotics engineer, with ...
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VoIP5 Key Call Center Software Features + How to Judge Them
There are only a handful of call center software features that vary in a meaningful way between vendors. Here’s what you need to know.
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Artificial IntelligenceNearly Half of Businesses Weaken Sustainability Goals Due to Generative AI Demands, Capgemini Report Reveals
Google has stated that its goal to reach net-zero emissions across all its operations and value chain by 2030 is now “extremely ambitious” thanks to its data centre usage.
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SecurityAustralian Government Agencies Failing to Keep Up With Cyber Security Change
Cyber security maturity declines among Australian government agencies in 2024, as legacy IT systems hinder progress under the Essential Eight framework.
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Cloud SecurityWindscribe VPN Review (2025): Features, Pricing, and Security
We evaluate the features, performance, security, and pricing of Windscribe VPN to help you determine if it's a reliable VPN service for your needs.
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CybersecurityHow to Run a Cybersecurity Risk Assessment in 5 Steps
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CybersecurityQuick Glossary: Malware
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Payroll
Zoho People 2024: A Complete Breakdown
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
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SMBs
TechRepublic PremiumGrant Writing Guide
Business owners can use grant funding to develop a new product or service, reach a new group of customers, or navigate a challenging economic environment. However, seeking and winning grant funding is an investment of time and effort. The application process is a competitive one. Although competing for grant funding is not quite as stressful ...
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Innovation
TechRepublic PremiumQuick Glossary: Legaltech
Legaltech, or legal technology, is revolutionizing the legal sector — from case management and document automation to e-discovery and virtual court hearings. The convergence of law and technology in legaltech not only speeds up routine operations but also promotes advancement, ultimately shaping a future where legal services are more accessible, efficient, and responsive to the ...
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Tech & Work
TechRepublic PremiumHiring Kit: Growth Consultant
Growth consultants need business acumen, a strategic mindset, and excellent client service skills to help companies identify areas for improvement and create practical plans for achieving growth. This customizable hiring kit, written by Kara Sherrer for TechRepublic Premium, provides a framework you can use to find the best growth consultant for your organization. The kit ...
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AustraliaAPAC Telcos Poised to Lead Global 6G Rollout
5G in APAC is also growing strongly in 2024, with the region considered a global “hotspot” for 5G standalone networks.
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CRM5 Best Insurance CRM Software
Discover the best CRM software options for insurance agents in this comprehensive guide. Explore top solutions with essential features, pricing, and pros and cons.
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TR AcademyTransform Your Office Skills With This $40 Training Bundle
Elevate your business skills and become a Microsoft Office expert with comprehensive training across Excel, PowerPoint, Word, Outlook, and Access.
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Artificial IntelligenceOpenAI, Microsoft, and Adobe Back California’s AI Watermarking Bill
The three tech giants have reportedly penned letters of support to California lawmakers.
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CPaaS adds communication features to your existing technology. Cloud
VoIPCPaaS Explained: How to Help Your Product Wow Customers
Explore how CPaaS empowers your product to impress customers. Learn how to leverage this solution for unparalleled customer satisfaction.
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Project ManagementSmartsheet vs Wrike: Which Is the Better Tool?
Compare Smartsheet vs Wrike to determine which is the better fit for your team. Explore features, pricing, and pros and cons in this guide.
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Data Management
TechRepublic PremiumGDPR Data Breach Notification Letter (Free Download)
In the current business environment, it is almost inevitable that an organization will experience a security breach that exposes collected personal data to unauthorized access. Under the provisions of the General Data Protection Regulation, regardless of the severity of the security breach, organizations must inform their EU customers and stakeholders of the incident in a ...