
Artificial Intelligence
VoIPRPA Contact Center: What Grindy Tasks Can it Get Rid Of?
Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that slow agents down.
Discover how robotic process automation (RPA) can transform your contact center by automating repetitive tasks that slow agents down.
Learn how selecting the right rate center can help you maximize savings on calls for your business and customers.
Do you use Linux machines in your data center? If so, it's probably a good idea to regularly check the health of the SSD drives used on those machines. Here's how to do it.
Ideally, generative AI should augment, not replace, cybersecurity workers. But ROI still proves a challenge.
Modern business communication solutions make it easy to migrate your key phone system to the cloud without upgrading your equipment.
Ransomware attackers know where your kids go to school and they want you to know it, according to professional negotiators at Sygnia.
NVIDIA is touting its personal AI supercomputers that CEO Jensen Huang calls a "new class of computers."
Apple’s Passwords app had a security flaw that exposed users to phishing attacks for months. Learn what happened and how to stay protected.
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
Explore the top enterprise CRM solutions with a comparison of key features, pros and cons, and pricing to help you choose the ideal solution for your business.
Automotive technology is playing a pivotal role in creating a more interconnected world where vehicles can seamlessly communicate with each other, to pedestrians, and the infrastructure surrounding it. With matters accelerating in such a fashion, it pays to be in the driving seat when it comes to knowledge about the language of autotech. Maria Carrisa ...
Businesses can help their employees facing an emergency situation by offering an advance on their paycheck. Customizable Document — Use it as-is or make some minor edits. Boost Your Business — This eight-page document covers eligibility, repayment terms, the payroll advance process, and more. Expertise and Effort — Written by Kara Sherrer through 16 hours ...
Discover how CRM integration with other systems can enhance data synchronization, automate workflows, and improve reporting.
Expense management software solves employee spending headaches. Here are our eight best expense management software.
ChatGPT usage can draw as much water as the state of Rhode Island does in 1.5 days, say The Washington Post and the University of California, Riverside.
Keep tabs on every dollar with the top expense tracker software of 2024.
Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you need.
Discover why managing your own VoIP server can be costly, dangerous, and time-consuming for most businesses.
Government technology is changing the way we live, work, and interact with our government and society at large. According to the World Economic Forum, govtech is poised to become the world’s largest software industry, with a forecasted market size of more than $1 trillion by 2028. As govtech expands, its influence on our everyday lives, ...