CXO
VoIPHow to Detect Call Avoidance Without Micromanaging
Dealing with an employee who avoids phone calls can be uncomfortable. Learn how to recognize and stop call avoidance early on.
Dealing with an employee who avoids phone calls can be uncomfortable. Learn how to recognize and stop call avoidance early on.
Learn exactly how automatic speech recognition allows call centers to take advantage of voice data and better serve customers.
Errant cybersecurity behaviours are particularly prevalent in Australia, a new report finds.
IVR testing is a critical part of ensuring your system performs as it should. Automated testing is ideal, as long as it is done responsibly.
PitchBob creates customized pitch decks, financials, and strategic recommendations to help your startup stand out—and it's on sale for just $50.
The Cybersecurity and Infrastructure Security Agency and Federal Bureau of Investigation assert that C, C++, and other memory-unsafe languages contribute to potential security breaches.
Discover how AI amplifies cloud security risks and how to mitigate them, with insights from Tenable’s Liat Hayun on managing data sensitivity, misconfigurations, and over-privileged access.
Read our ClickFunnels review to explore features, pricing, pros and cons. Compare CRM software options for building your sales funnels.
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
Payment technology is finally catching up with the demands of a global economy, making cross-border payments faster and more secure.
This month’s best smartphone deals can save you money on a new device for work or personal use.
The best laptop deals in September 2024 can help you get more done during the workday without emptying your bank account.
The Guardian said its own greenhouse gas emissions analysis revealed more pollution than the giant tech companies claimed.
Recent years have given rise to health-based benefits to cater to modern employees. Discover how nontraditional benefits can benefit your team.
Learn about SugarCRM’s pricing, features, and alternatives in our review. Discover if SugarCRM is the best fit for your business.
The scale of the potential disruption from a successful attack on CNI is all too tempting for cyber attackers.
Australia's IT spending is set to surge 8.7% in 2025, driven by cyber security needs, AI investments, and hardware upgrades as Windows 10 ends.
Learn about free and cheap iPhone credit card readers and explore technologies like tap to pay that enable you to accept payments without a card reader.
Looking for a white-label CRM solution? Explore our list and find out which platform offers the best features and customization options.