CXO
VoIP7 Causes of Call Center Burnout Any Employer Can Address
Learn practical steps for recognizing and responding to call center burnout — before it’s too late.
Learn practical steps for recognizing and responding to call center burnout — before it’s too late.
From commercial devices to data centers, AMD continues to try to knock Intel and NVIDIA down the leaderboard of heavy-duty AI processors.
Found Business Banking provides an accessible and easy-to-use platform designed specifically for freelancers and small business owners who want to keep their banking, accounting, and tax resources in one place. But is it the right fit for your business? Let’s find out.
Investigation of the use-after-free flaw is ongoing, but organizations and individual users can update Firefox now for a fix.
Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.
There are a great many vulnerability management tools available. But which is best? Here are our top picks for a variety of use cases.
Developers can try out the Apple iOS 18.2 beta now with ChatGPT for iPhone and iPad.
Microsoft PowerToys is a free download that can manage application windows, rename files in bulk, preview file contents, and more.
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
An increasing number of power utilities are unable to meet current data center power demands. The rapid adoption of artificial intelligence and generative AI is compounding the issue. Power availability could thwart AI’s potential. Drew Robb, writing for TechRepublic Premium, looks at how onsite power is growing in popularity as a way to address this ...
Get up and running with ChatGPT with this comprehensive cheat sheet. Learn everything from how to sign up for free to enterprise use cases, and start using ChatGPT quickly and effectively.
Nord Security fans will be happy to know that NordPass meets expectations as a high-quality password manager in its suite of security apps. Read more below.
Stripe, Adyen, and 2Checkout are my top picks for the best payment gateway that offers advanced customization, global reach, and flexible payment options.
Explore four different large language models for free at Duck.ai. Having an existing account is not required.
Gain hands-on experience with real-world AI projects, access cutting-edge tools, and build your skills at your own pace with lifetime access to AI Mastery Labs.
Slack’s AI efforts mostly involve expanding summarization and allowing AI agents to gather information from across platforms and modes of work.
Successful creative directors are professionals who marry creative thinking with business strategy. They oversee an organization’s brand vision and strategic blueprint, have an eye for emerging talent, and bring fresh ideas to execute promotional campaigns. This customizable hiring kit, written by Avya Chaudhary for TechRepublic Premium, provides a framework you can use to find the ...
The rise in cloud adoption has made it imperative for more businesses to rely on cloud providers to store, access, and manage their data and applications. While running applications and services in the cloud offers much-needed flexibility and scalability, it also introduces new security challenges. The purpose of this Cloud Access Security Broker Policy, created ...
Whether you covet a new job, a raise or a business deal, or you need to rectify a problem with a loved one, the ability to play dealmaker is your secret weapon to getting the result you want. Negotiating doesn’t need to be back and forth, point-counterpoint banter. The most proficient negotiators manage these conversations ...