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VoIPWill DECT Devices Work In A Call Center? Yes, With Limits
DECT is a reliable and secure technology that’s still widely used today. Learn about this wireless Bluetooth alternative and when to use it.
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CXOHow to Become a Chief Information Officer: CIO Cheat Sheet
If you want to pursue a path toward becoming a CIO, here's your guide to salaries, job markets, skills and common interview questions.
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VoIP6 Ways to Automate Key Elements of a Call Center Workflow
Small improvements to your call center workflow can lead to big wins. Learn how to automate routine tasks to save time and reduce human error.
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Project Management
TechRepublic Premium10 Must-Read Books on Project Management
Project management skills are essential elements in a leader’s tool kit, allowing them to coordinate their teams, plan tasks efficiently, and drive successful innovation. This list, created by Madeline Clarke for TechRepublic Premium, provides 10 books that cover efficient approaches to project management, insights into top methodologies, and constructive guidance for overseeing and executing projects. ...
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Start-Ups
TechRepublic PremiumWant VC Funding? Don’t Make These Mistakes
Too many founders are raising funding for the wrong reasons. Not only that, some are blindly pitching venture capital firms, unprepared to explain why they need the funding and where it will take their company. Before seeking funding, you should ask yourself why you need VC funding. More importantly, you should be asking yourself if ...
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Tune in to AWS Partners LIVE!, streaming directly from AWS marquee events including re:Invent, to catch breaking news and exclusive insights. Sponsored by AWS.
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SecurityOver 600,000 Personal Records Exposed by Data Broker
The exposed database creates opportunities for staging convincing phishing and social engineering attacks, among other issues.
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CRMThe 5 Best CRM for Outlook Integration
Discover the best CRM for Outlook integration to enhance your productivity. Compare different solutions and explore your options today.
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Payroll
Zoho People 2024: A Complete Breakdown
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
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NetworkingConnectivity Problems? Measure Network Effectiveness Ratio
It’s a bad sign if your Network Effectiveness Ratio declines. Learn how to calculate this metric, and what to do next.
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BankingHow FDIC Insurance for Business Accounts Works
Learn how FDIC insurance protects business accounts, what types of accounts are covered, and the coverage limits to secure your business funds.
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VoIPIVR Pricing Is Erratic, But it Can Work in Your Favor
IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.
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CRMCapsule CRM Review (2024): Features, Pricing, Pros and Cons
Capsule CRM helps users attract and manage leads, track sales, and build ongoing relationships with customers. Learn more about Capsule CRM with this in-depth review.
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Cloud SecurityCan a VPN Be Hacked?
Learn about the potential vulnerabilities of VPNs and the measures you can take to enhance your VPN security.
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TR AcademyLearn Data Science at Your Own Pace with Over 80 Hours of Training
Gain essential data science skills at your own pace, from mastering Python fundamentals to exploring machine learning—all from the comfort of your home.
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SecurityTimeline: 15 Notable Cyberattacks and Data Breaches
These 15 cyber attacks or data breaches impacted large swaths of users and changed what was possible in cybersecurity.
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Tech & Work
TechRepublic PremiumHiring Kit: Chief Diversity Officer
Successful enterprises of all sizes embrace and encourage the development of a diverse workforce. Diversity can generate solutions to problems that reflect different perspectives, different levels of experience and, most importantly, different thinking. Stagnant thinking leads to a lack of innovation, which leads to inertia and possible enterprise irrelevance. Workforce diversity helps to avert that ...
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Artificial Intelligence
TechRepublic PremiumArtificial Intelligence vs Machine Learning vs Deep Learning: What’s the Difference?
Artificial intelligence, machine learning, and deep learning have become huge buzzwords in the business world. While many people use these terms interchangeably, they actually mean three different things, and it’s critical that business leaders understand the distinctions as we enter this new era of rapid AI development. Kara Sherrer, writing for TechRepublic Premium, defines the ...
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Artificial Intelligence
TechRepublic PremiumNatural Language Processing Use Cases
Machines have learned and are still learning to speak our language. Not just in sci-fi movies, but in banks, hospitals, and call centers around the world. This trend isn’t about robots chatting at the vending machine — it’s a revolution in how computers understand and use human communication. That’s the domain of natural language processing. ...