Artificial Intelligence
Artificial IntelligenceNTT Data: CISOs Most Negative About Generative AI
According to NTT Data's Global GenAI Report, generative AI poses problems with security, infrastructure, sustainability, and bias.
According to NTT Data's Global GenAI Report, generative AI poses problems with security, infrastructure, sustainability, and bias.
DHCP or static IP? Here’s everything you need to know about Dynamic Host Configuration Protocol and how to keep your network secure.
Learn how to enhance contact center CX and level up the customer experience with a few practical changes and the tools you already use.
Contact center analytics can help you make data-driven decisions. Learn how to interpret key metrics and solve pressing problems with data.
Learn more about metered vs unlimited calling options through Zoom Phone. Find out if your business might benefit from their budget-friendly VoIP phone plans or if you’re better off with a more feature-rich alternative.
Gemini 2.0 Flash is available now, with other model sizes coming in January. It adds multilingual voice output, image output, and some trendy “agentic” capabilities.
Compare CrowdStrike and Splunk, two leading SIEM solutions, focusing on their features, strengths, and differences in cybersecurity effectiveness.
PowerShell is a powerful scripting tool for automation. Discover cool and useful commands to boost productivity and enhance your scripting skills.
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
Find the best small business checking accounts with low fees, easy access, and top features to help manage your finances and grow your business efficiently.
An IT and security compliance analyst distilled seven ways to forge effective synergies between IT and broader business goals.
IBM warns that enterprise IT is on the brink of an AI agent revolution, exploring its implications for businesses and technology's future.
Getting buy-in can be difficult. Safe-U founder and CEO Jorge Litvin explains how to create a common language between the CISO and the rest of the C-suite.
It’s a smart idea to consider setting up a business bank account. Keep reading for tips on how to make the best decision for your business.
With its questionable privacy policy, slow VPN performance, and lack of independent audits, Urban VPN fails to offer a secure and quality VPN experience.
Learn how data from call detail records can help you find fraud calls made by your phone system — and prevent them from happening again.
This limited-time offer gets you six courses covering AWS, Azure, microservices, and more for just $29.99.
A well-designed call flow is great for customers and agents. See if your call flows are as efficient as possible and what to do if they're not.
Setting up a call group is a great way to get more out of your phone system. Discover how they work and the best ways to use them.