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Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your business.
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VoIPNetwork Definition Made Simple: Here’s the Basics
Spoiler: there isn’t just one network definition. Learn everything you need to assess various network types, topologies, and architectures.
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Artificial Intelligence
HardwareNVIDIA Releases New Mini Supercomputer with Enhanced Generative AI Capabilities
The Jetson Orin Nano Super development board allows for 67 generative AI operations per second.
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Artificial Intelligence
United KingdomUK Government Proposes Copyright Reforms to Support AI and Creative Industries
The government proposes allowing AI developers to use copyrighted material for training their models without permission but requires them to be transparent about it. Creators will also be able to opt out of having their work used in AI training or strike licensing agreements.
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VoIP5 Types of Call Centers to Attract and Serve Your Customers
Discover how you can leverage different types of call centers to improve customer support and enhance operations.
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MobileSamsung Unpacked S25: Galaxy S25 Phone Goes All-In On Google AI
At Samsung Unpacked S25, Samsung showed off an AI-curated “Now Brief” that transforms the lock screen into a daily report.
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United KingdomUK Pledges Public Sector AI Overhaul, Legacy Tech Causes £45 Billion in Missed Annual Savings
Initiatives include AI tools for policymakers and a new team to identify where tech can boost the efficiency of public services.
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Cloud SecurityHow to Create a Secure Username
Discover how to create a unique and secure username for your online accounts, and find out why it’s just as important as having a strong password.
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CybersecurityIT Leader’s Guide to Two-Factor Authentication
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Payroll
Zoho People 2024: A Complete Breakdown
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
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TR AcademyPay Once and Use This PDF Tool Forever
Get a SwifDoo lifetime license for $34.99 at TechRepublic Academy.
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Cloud SecurityProton VPN Review: Is It Still Reliable?
ProtonVPN is an all-around VPN that operates under Switzerland’s strong privacy laws, setting it apart from other services in the market.
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Microsoft5 Ways to Delete a Page in Word
Formatting in Microsoft Word can get funky. Here are five ways to delete a random blank page in Word documents and manage your invisible page breaks on a PC or Mac.
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MicrosoftMicrosoft Reveals Mini PC for Easy Access to Windows 365
Windows 365 Link, set to launch in select regions in early April, can connect to various peripherals either wirelessly or via cable.
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VoIPHow To Set Up Free SIP Calling On Any Device
Most people communicating on the internet are using SIP calling. Here’s how to make free SIP calls — and when you shouldn’t.
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Image: Visual Generation/Adobe Stock Artificial Intelligence
Artificial IntelligenceHow AI Drives Supply Chain Automation for Retailers Worldwide
AI is transforming supply chain automation, enabling retailers to optimize operations and innovate with machine learning and generative AI.
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HR Policy
HR PolicySexual Harassment Policy
A hostile work environment is not conducive to a productive workforce — and without a productive workforce, an enterprise can’t be successful. Hostility, violence, and discrimination have no place in any company, regardless of its size. A hostile work environment will never be tolerated at any level. Use this customizable Sexual Harassment Policy, written by ...
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Innovation
Innovation10 Must-Read Books on Famous Female Tech Personalities
For a long time, women have been underrepresented in the tech world, despite their influential contributions and countless sacrifices. Supporting a more inclusive industry means shedding light on the experiences and challenges of women in tech and inspiring future female leaders to follow in their footsteps. Madeline Clarke, writing for TechRepublic Premium, recommends the following ...
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Image: Garry McLeod/LLNL Artificial Intelligence
HardwareHPE’s El Capitan Named World’s Fastest Supercomputer
El Capitan, built by HPE, tops the 2024 TOP500 list as the world’s fastest supercomputer, driving breakthroughs in AI, nuclear research, and energy.
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SoftwareDebian vs Ubuntu: Which Linux Distro Fits Your Needs Best?
Both Debian and Ubuntu are often considered outstanding choices to meet your desktop and server needs. But what are the differences and similarities, and which is right for you?