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CRMZoho CRM vs monday CRM (2024): Which is Better?
Compare Zoho CRM and monday CRM as sales tracking and collaboration solutions. Explore their features, pricing, and pros and cons to find the best fit for your team.
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VoIPHow to Add an IVR Payment Option and Automate Collections
Looking for a secure way to automate collections? We’ll walk you through the steps of setting up IVR payment options for your business, including necessary software and troubleshooting tips.
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InnovationGlobal Nonprofit Technovation Helps Girls Solve Local Problems Using AI
Founder Tara Chklovski speaks about how young women who demonstrate proficiency in solving real-world problems with tech can help solve the industry’s gender gap.
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VoIP11 New Call Center Statistics, Including Turnover Rates of 30-45%
Do you know the most important metrics to measure in a call center? Uncover essential call center statistics for maximizing efficiency, including turnover rates, answer speeds, and customer satisfaction scores.
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AppleApple Intelligence EU: Potential Mac Release Amid DMA Rules
Apple Intelligence may launch on EU Macs, bypassing DMA rules, while iOS users await AI features amid ongoing regulatory challenges.
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The iPhone 16 can run Apple Intelligence generative AI. Image: Apple
AppleApple Keynote 2024: Unveiling iPhone 16, New AirPods, Apple Intelligence, and More
All four variations of iPhone 16 and iPhone 16 Pro will be able to use Apple Intelligence when it arrives with iOS 18.1. Plus, check out new AirPods and Apple Watches.
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Cloud SecuritySurfshark vs NordVPN (2024): Which VPN Should You Choose?
Compare Surfshark and NordVPN to determine which one is better. Explore their features, performance and pricing to make an informed decision.
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CRMBest Salon CRM Software to Boost Your Business (2024)
Discover the best salon CRM software to streamline your beauty business operations, enhance client relationships, and increase efficiency.
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Payroll
Zoho People 2024: A Complete Breakdown
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
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Image: Visual Generation/Adobe Stock Big Data
Big DataHow to Become a Business Analyst in 2024
Find out what a business analyst does, their average salary, how to launch a career as one and the best courses to set you on your way with TechRepublic’s guide.
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CRMBest Open Source CRM Software of 2024
Discover the top open-source CRM software for your business needs. Explore features, benefits, and pros and cons in our review.
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CRMWhat Is the Best Dialer for My Call Center?
Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing solutions to enhance productivity and efficiency in your operations.
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Image: Kostiantyn/Adobe Stock Project Management
Project ManagementWhat Is Scrumban?
Discover what Scrumban is and how it combines the best of Scrum and Kanban methodologies. Learn about its key features, benefits and how it can optimize your project management processes.
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Android
VoIPHow to Record a Phone Call on Android in 5 Ways
Curious about recording phone calls on your Android device? Follow our step-by-step instructions for seamless recording.
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Artificial Intelligence
VoIPNextiva vs RingCentral (2024): Which One Is Best for Your Business?
Discover which VoIP phone system is best for your business needs in this Nextiva vs. RingCentral comparison.
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Image: Sammby/Adobe Stock Amazon
Artificial IntelligenceTop 5 Prompt Engineering Certifications That Are Worth Taking
These prompt engineering courses can help you refine and structure natural language requests to get the most out of generative AI.
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Artificial Intelligence
GoogleGoogle Adds New Gemini Models to Vertex AI
The Gemini API and Google AI Studio also have expanded options, including the full context window for Gemini 1.5 Pro.
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Tech & Work
TechRepublic PremiumEmployee Non-Compete Agreement Policy
Don’t let your valuable corporate assets and proprietary information walk out the door when an employee leaves the company. This policy, written by Scott Matteson for TechRepublic Premium, provides the framework for a non-compete agreement with employees so that they understand what knowledge and skills they can and can’t take with them if they depart ...
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Image: Orkidia/Adobe Stock Artificial Intelligence
Artificial IntelligenceAI Is Changing the Way Enterprises Look at Trust: Deloitte & SAP Weigh In
Generative AI for enterprises can help or hurt. Here’s how to maintain trust in the age of AI.