Artificial Intelligence
VoIP6 Contact Center Trends That Don’t Involve AI (+2 That Do)
Tired of the AI buzz? Discover the latest contact center trends that have nothing to do with artificial intelligence or machine learning.
Tired of the AI buzz? Discover the latest contact center trends that have nothing to do with artificial intelligence or machine learning.
Learn about the state of contact center technology and the latest software improvements giving call centers like yours a fresh advantage.
Not all Gmail accounts are Google Workspace accounts. And not every Google account ends in @gmail.com. Here's what you need to know about the differences.
Compare monday.com vs Jira to find out which project management tool is best for your team. Explore features and pricing to help make an informed decision.
This WordPress plugin is designed to eliminate the struggle of writing original content for your blog and generate regular content for you.
Tune in to AWS Partners LIVE!, streaming directly from AWS marquee events including re:Invent, to catch breaking news and exclusive insights. Sponsored by AWS.
The exposed database creates opportunities for staging convincing phishing and social engineering attacks, among other issues.
Discover the best CRM for Outlook integration to enhance your productivity. Compare different solutions and explore your options today.
Partners LIVE! is an AWS Partners YouTube show focused on AWS and AWS Competency Partners solving challenges for customers across areas like security, generative AI, and industries!
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
Top tech executives advise embracing generative AI, maintaining multiple IT strategies, and staying open to new opportunities.
Users on Google Workspace Business, Enterprise, and Frontline plans can now access Google Gemini without switching to a personal email address.
Discover how to implement call blocking on any phone in six simple steps or less, whether it's an iPhone, Android, Pixel, or landline.
The emergence of new technologies and trends has made subscription services the new norm. The same can be said for many enterprise software as well, as Software as a Service has been transforming how businesses and organizations streamline their operations. According to Fortune Business Insights, the global SaaS market size in 2023 was valued at ...
Building a resume that targets an upper-level IT position, such as architect or consultant, requires a different approach than creating a resume to land an entry-level tech job. Although many of the standard rules still apply, you need to follow some more specialized guidelines. In fact, a few of these tips from TechRepublic Premium may ...
Cybersecurity awareness training is educational content designed to teach employees how to recognize cyberattacks and prevent or mitigate them. Given that human elements play a role in almost three-quarters (74%) of all data breaches, teaching people how to stop a cyberattack (instead of contributing to it) through cybersecurity awareness training can reap major dividends for ...
Explore the top enterprise CRM solutions with a comparison of key features, pros and cons, and pricing to help you choose the ideal solution for your business.
This bundle gives you lifetime access to 2019 versions of Excel, Word, Outlook, PowerPoint, Access, Publisher and One Note with no subscription or license fees.
Automotive technology is playing a pivotal role in creating a more interconnected world where vehicles can seamlessly communicate with each other, to pedestrians, and the infrastructure surrounding it. With matters accelerating in such a fashion, it pays to be in the driving seat when it comes to knowledge about the language of autotech. Maria Carrisa ...
While the standard payroll schedule often suffices, sometimes employees find themselves in an emergency situation where they need an advance on their paycheck before the next upcoming payment date. This is especially likely to occur if your company only issues paychecks once a month, leaving employees to go many weeks in between paychecks. The purpose ...