CXO
VoIP7 Causes of Call Center Burnout Any Employer Can Address
Learn practical steps for recognizing and responding to call center burnout — before it’s too late.
Learn practical steps for recognizing and responding to call center burnout — before it’s too late.
From commercial devices to data centers, AMD continues to try to knock Intel and NVIDIA down the leaderboard of heavy-duty AI processors.
Found Business Banking provides an accessible and easy-to-use platform designed specifically for freelancers and small business owners who want to keep their banking, accounting, and tax resources in one place. But is it the right fit for your business? Let’s find out.
Investigation of the use-after-free flaw is ongoing, but organizations and individual users can update Firefox now for a fix.
Discover some of the newest call center IVR features plus how they impact agents, customers, and your average wait time.
Tune in to AWS Partners LIVE!, streaming directly from AWS marquee events including re:Invent, to catch breaking news and exclusive insights. Sponsored by AWS.
The exposed database creates opportunities for staging convincing phishing and social engineering attacks, among other issues.
Discover the best CRM for Outlook integration to enhance your productivity. Compare different solutions and explore your options today.
Partners LIVE! is an AWS Partners YouTube show focused on AWS and AWS Competency Partners solving challenges for customers across areas like security, generative AI, and industries!
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
PBX (Private Branch Exchange) allows you to use the same system to manage outgoing and incoming calls, plus internal communication. Learn how to leverage PBX to stay competitive.
While CyberGhost VPN presents an impressive amount of servers, ExpressVPN’s consistent VPN speeds and strong third-party audits give it the edge.
Master essential accounting skills anytime, anywhere, and streamline your financial management with courses in Excel, Xero, bookkeeping, and HR.
Smartphones have become an integral part of modern life providing users with instant access to information and constant connectivity. In fact, Statista foresees that the number of smartphone mobile network subscriptions globally will surpass 7.7 billion by 2028. Maria Carrisa Sanchez, writing for TechRepublic Premium, presents this quick glossary of 43 terms and concepts to ...
With the increasing reliance on complex and global supply chains, more companies are exposed to a wide range of risks, including theft, counterfeiting, cyberattacks, natural disasters, geopolitical conflicts, and regulatory changes. These hazards can disrupt operations, compromise the quality and safety of products, and erode customer trust. So, to remain competitive and resilient, it is ...
Coordinating the smooth execution of large projects that rely on team collaboration requires a well-organized individual who can efficiently navigate the intersection of technical standards and organizational goals. This is the role of a technical project manager. This customizable hiring kit, written by Maria Carrisa Sanchez for TechRepublic Premium, provides a framework your business can ...
Successful big data modelers are the architects of data-driven decisions within an organization. They possess a unique combination of sharp analytical thinking and a comprehensive understanding of data structures, statistical modeling techniques, and the intricate business processes specific to your industry. This blend of abilities allows them to transform raw, complex data sets into well-organized, ...
Discover how switching to a softphone system can save you time and money. Enhance communication through increased calling flexibility.
Streamline your VoIP installation with expert tips on equipment, security, training, and more. Follow these steps for a painless setup.
A new report from cyber threat intelligence company Intel471 reveals that threat actors are infiltrating macOS.