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VoIPMaking an IVR Recording Is Easy: Here Are 4 Places to Start
You can pay every time you need to create or update an IVR recording — or you can use this guide to make your own in a few minutes.
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AustraliaDovetail CEO Advocates for a Balanced Approach to AI Innovation, Regulation
Enterprises are demanding “human in the loop” safeguards due to a lack of trust in AI.
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SecurityFidelity Data Breach Exposes Data of Over 77,000 Customers
An attacker snuck in by creating two new user accounts. Fidelity assures customers their investments aren’t affected.
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Cloud Security5 Best Password Managers Built for Teams in 2024 (Free & Paid)
Explore the top password managers that offer secure and efficient password management solutions for teams.
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SecurityCISA, FBI Issue Guidance for Securing Communications Infrastructure
The caution comes after Chinese-state-affiliated breaches of American telecommunication networks. Organizations with Cisco infrastructure should take particular note.
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AmazonLive Stream of AWS re:Invent Coverage About Generative AI, Security, and More
Tune in to AWS Partners LIVE!, streaming directly from AWS marquee events including re:Invent, to catch breaking news and exclusive insights. Sponsored by AWS.
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PaymentsBest Cash Registers for Small Businesses in 2024
Explore the five best cash registers for small businesses in 2024. Compare features, pricing, and benefits to find the ideal solution for your business needs.
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Zoho People 2024: A Complete Breakdown
In this episode of Top 5, we dive deep into the exciting features, updates, and enhancements that Zoho People will offer in 2024.
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United KingdomNearly 1 in 10 Businesses to Spend Over $25 Million on AI Initiatives in 2024, Searce Report Finds
This comes after many investors voiced their concerns about the return on investment of AI technology.
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VoIP5 Actual Benefits of Conversational IVR for Call Centers
Conversational IVR is so much more than just a programmed voice bot. When properly implemented, it can have real benefits for customer support.
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TR AcademyTrain for Entry-Level or Advanced IT Positions for Just $50
Train at your own pace for valuable IT certifications to start or further your IT career with courses for absolute novices to advanced cybersecurity modules.
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Project ManagementCritical Path Method (CPM) Guide for Project Management
See how the critical path method (CPM) can be used for project management in our detailed guide. We’ll walk you through how to calculate it and share real-world examples for applying CPM to different projects.
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The Pixel 9 has a 6.3-inch display and a wide rear camera. Image: Google Artificial Intelligence
Artificial IntelligenceMade by Google 2024: Pixel 9, Pixel 9 Pro and Pixel 9 Pro Fold Revealed
Google emphasized its Gemini AI and device ecosystem in the showcase.
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Data Management
TechRepublic PremiumData Governance Policy
Data governance is no longer a ‘nice-to-have’ measure in organizations as there is a growing concern around the globe that unregulated use of data can result in serious privacy violations, among other issues. That’s why data governance has topped the agenda in many continents as more efforts are being put in place to provide standards ...
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Innovation
TechRepublic PremiumWhat Is ESG?
ESG, short for environmental, social. and governance, refers to a constantly evolving set of criteria used by organizations to assess the ESG impact of their business operations, projects, and investments. Maria Carrisa Sanchez, writing for TechRepublic Premium, presents this explanation of ESG, including its evolution, features, examples, benefits, and drawbacks. Featured text from the download: ...
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Artificial Intelligence
TechRepublic PremiumAI: Where Is the Fastest Return on Investment?
Vast sums are being invested in artificial intelligence. These investments are all over the map. But which are likely to give a fast return? Drew Robb, writing for TechRepublic Premium, answers that question by explaining the current investment trends in AI and where the money is likely to be well spent. Featured text from the ...
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AustraliaStickmanCyber Report: A Look Inside Australia’s Cybersecurity Skills Crisis
A StickmanCyber report reveals a critical cybersecurity skills shortage in Australia, which can have both short- and long-term business implications
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Artificial Intelligence
Artificial IntelligenceBusinesses Seek to Balance AI Innovation and Ethics, According to Deloitte
Deloitte's survey reveals top priorities for AI ethics decision-makers in businesses, highlighting the balance between innovation and regulation.