Cracking open the SMC NAS TigerStore storage device

Just four screws (or so it appears)

Opening the SMC TigerStore seemed to be easy enough; four screws (Red arrows) held the case cover in place. However, the screws proved to be particularly difficult to loosen. The robotic machine that tightened these screws was wound a little tight it appears.

I eventually had to resort to pliers to get one screw removed, but I did get it opened.

They yellow arrow points to the ominous warning about voiding the warranty. And the magenta arrows point to the power switch and the warning to confirm voltage. Normally, you would assume that the switch is set to the right spot, but this device was not.

By Mark Kaelin

Mark W. Kaelin has been writing and editing stories about the IT industry, gadgets, finance, accounting, and tech-life for more than 25 years. Most recently, he has been a regular contributor to,, and TechRepublic.