CXO

Spotlight: osTicket help ticket system

Departments

You can add as many departments as you need. The default departments support and billing, will suit most smaller companies. As your company grows, you can help it grow by adding more departments.

For a full review of osTicket, check out the TechRepublic Product Spotlight Blog.

Image created by Jack Wallen for TechRepublic.

By Jack Wallen

Jack Wallen is an award-winning writer for TechRepublic, The New Stack, and Linux New Media. He's covered a variety of topics for over twenty years and is an avid promoter of open source. For more news about Jack Wallen, visit his website jackwallen....