Organizations operating in an always-on global environment have many stakeholders. While shareholders and employees are the most obvious stakeholders, they are often overshadowed by the needs of customers/clients and the community at large. Anticipating and satisfying the needs of those stakeholders, despite their existence beyond organizational decision-makers, can be a challenge for even the most ...
Customer experience, interaction, and satisfaction are important factors for all businesses. Still, for some enterprises, overall customer experience and satisfaction are the primary factors determining an organization’s ultimate success. A poor customer experience, occurring for any reason, no matter how small or seemingly insignificant, could cost a company millions, perhaps billions, in lost revenue and ...
In a world fraught with cyberattacks and privacy violations in both business and individual spaces, cybersecurity remains a veritable tool for curtailing these attacks and improving privacy practices. But how can we put cybersecurity to good use without having a strong knowledge of the subject? This list of books, recommended by Franklin Okeke for TechRepublic ...
Data collection, whether innocuous machine measurements or sensitive and regulated private information, plays a primary role in practically every business that uses the internet and IT infrastructure for business operations. Keeping that collected data safe and away from unauthorized users and criminal intruders is the job of the cybersecurity engineer. This customizable hiring kit, created ...
Entrepreneurship is a journey, and it is often shared with other people. Choosing who you surround yourself with as an entrepreneur is critical, but choosing who to start your business with is paramount. In fact, some VCs consider the business idea secondary to the team itself. With this in mind, TechRepublic Premium chatted with experts ...
Some of the criteria for success are obvious, such as completing projects on time and on budget. More often than not, though, being a good manager has more to do with how you interact with your staff than with how smoothly various projects go. In this concise TechRepublic Premium guide, learn how to become an ...
When you distill an organization’s operations to their essentials, you are left with a set of processes. Whether manufacturing space sprockets, transferring money, or shipping widgets, the meat of the transaction is simply a set of procedures. And any methods, techniques, tools, or systems that can automate and facilitate the execution of those processes lead ...
With the ubiquitous adoption of cloud computing, the Internet of Things, big data, and mobile devices, the amount of data flowing through a modern enterprise network has increased substantially. Managing the flow of all this data requires systems that are dynamic, agile, and flexible enough to handle the increased load. In many cases, the only ...
One of the key requirements of the General Data Protection Regulation is a demonstrated effort to enforce security measures that safeguard customer data. This bundle from TechRepublic Premium comprises six policies you can customize and implement to help your organization show good faith toward providing those data protections. The following policies are included: Data Classification. ...
The purpose of this Cloud Security Policy, written by Ray Fernandez for TechRepublic Premium, is to provide guidelines for secure and effective cloud computing operations that ensure the integrity and privacy of company-owned digital resources. This policy covers a wide range of topics, including the responsibilities of employees, IT, security staff and managers, data protection ...
