Airline Uses In-Flight Mobile Application to Enhance Customer Service, Crew Management

Provided by: Microsoft
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To ensure safe and enjoyable travel, Emirates pursers, who lead the cabin crew, use a mission-critical application running on a laptop in the galley. IT staff redesigned the application to run on Windows 8 and deployed it on HP ElitePad 900 tablets. Windows 8 improves upon the security and mobile device manageability features available in Windows 7. Pursers gained a touch-enabled application with passenger and cabin crew data on a device they can carry through the cabin to provide immediate, personal service and better monitor cabin crews' performance.

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