IT services der SozialVersicherung (ITSV) provides IT services for the Austrian social security department. To support its needs, ITSV created a risk management system with Microsoft partner network member process4.biz. To optimize, it upgraded the process4.biz solution to Microsoft Visio 2013. ITSV now effectively monitors risks in coordination with processes, supports better collaboration among staff, and expects a time savings of 50 percent. The company saves time, its employees can collaborate more closely, and it has gained near real-time monitoring of its risk data.