Auto makers can boost after-sales business with Cloud Computing

Provided by: IBM
Topic: Cloud
Format: PDF
Siemens PLM Software recognized that its Product Lifecycle Management (PLM) software could help manufacturers to manage their after-sales business more efficiently. After-sales trade and service is an important point of direct contact between car manufacturers and their customers. Companies that find ways to improve their maintenance and repair services can improve their brand image and boost customer loyalty. Siemens PLM Software and IBM have developed an after-sales solution based on Teamcenter software. The offering provides an innovative platform for distributing maintenance information using flexible and scalable cloud technologies such as IBM SmartCloud Enterprise. Fast access to up-to-date, service-specific information helps mechanics maintain and repair vehicles efficiently. Serviced cars can be returned to customers sooner, boosting satisfaction, loyalty and repeat business.

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