British Telecommunications plc
Cisco is a global leader in the design and manufacture of IP-based networking solutions. Their challenges are in the event of a WAN failure, calls could not be delivered to the Reading site. Moreover, should the local BT exchange serving Bedfont Lakes suffer a major outage or power failure, or should a catastrophic event affect the area, the reading site would be similarly impacted. They chose BT to overcome this situation. They implemented smartnumbers, its flexible number management and call redirection service delivered in association with resilient networks, to provide the perfect solution. The results of implementing BT were using smartnumbers is much more cost effective than dual-parenting ISDN services and it provides them with far greater network resilience.