Data-Tech recently conducted an extensive, three month evaluation of two of the industry's most prominent providers of managed service tools - Kaseya and a major competitor - before making a final decision as to which company's offering would ultimately grant the clients the highest and most consistent level of service. Data-Tech's evaluation focused on each offering's capability to remotely connect to clients, real time. When providing managed services in a business environment, a quick, reliable remote connection is paramount. When a tech needs to access a client's workstation, delays and failed connections are unacceptable. Data-Tech's decision to partner with Kaseya ultimately grants clients a superior level of service at no additional cost to them.