Cisco partners with Centerity systems to provide BSM for in-depth visibility of SAP HANA IT/business environment. Their challenges are improving business reporting capabilities with real-time, in-memory analytics, managing multiple components in SAP HANA environment as one solution and gaining comprehensive Business Service Management (BSM) synergies. They chose Cisco to overcome these challenges. They have implemented Cisco leverages Cisco UCS and Centerity monitoring solution for Cisco Cloud and Managed Services (CMSs) to provide enterprise customers with flexible and scalable SAP HANA monitoring platform. The results of implementing Cisco were eliminate time spent switching between multiple monitoring tools, gain flexible, customizable reporting on any technical layer of SAP HANA implementation and minimize impact of incidents with 24-hour monitoring and proactive alerts with predictive trend analysis.