Dell sought a solution that could enhance the availability and performance of mission-critical systems that support its website. In 2012, the company began to upgrade 27 clustered databases to Microsoft SQL Server 2012 Enterprise. By doing so, Dell has sped up recovery time from 3 hours to 15 seconds, achieved 99.99 percent uptime, and boosted performance. As a result, Dell can maintain excellent service, increase efficiency, and cut costs. With its new solution, Dell can increase productivity, which cuts costs.