This IT service provider offers e-mail hosting and cloud-based identity management services to large enterprise customers, including cable, satellite, telecom and consumer electronics companies. Their challenges are to reduce costs while improving performance and service availability for customers and internal developers. They chose NetApp to overcome these challenges. They have consolidated four million e-mail inboxes and crucial development and test environments onto NetApp storage systems running clustered data ONTAP. The results of implementing NetApp were offering better performance and higher availability to customers, reclaiming $200,000 of developer productivity each year, managing 4PB of data with just three storage administrators and scaling to support large influxes of data without downtime.