For EmpireCLS Worldwide Chauffeured Services, technology has always been a competitive differentiator. But when it decided to license its dispatch and reservation systems software to other companies, it suddenly became a hosting provider and needed more sophisticated data center capabilities and lower IT costs. EmpireCLS decided to upgrade its servers to the Windows Server 2012 operating system to take advantage of improvements in networking, availability, remote access, and other areas. With these new features, EmpireCLS can provision hosting customers faster, deliver high availability at lower costs, and continue to reduce operating costs while growing the business. In fact, EmpireCLS has reduced IT costs by 30 percent during a period when the business grew 30 percent.