Derby City Council enables people to work effectively from anywhere with savings on space, power and shared IT infrastructure. Their challenges are to improve customer satisfaction through greater flexibility and speed of response, reduce power usage and ratio of hot desks to employees and lower cost of compliance across multi tenant IT environment. They chose Cisco to overcome these challenges. They have implemented end-to-end Cisco network, Cisco identity services engine for role-based, context-aware security and Cisco unified communications, unified contact center express and unified computing system. The results of implementing Cisco were total flexibility to work securely in council buildings, from home or partner offices, simple, safe partitioning of confidential data and exceeded target for reduction in desk count.