This engineering services firm has two offices in North America that provide mechanical, electrical and civil engineering services to small and medium sized businesses as well as commercial organizations. Their challenges are legacy backup software vendor refusing to support backups to USB-attached HDDs, existing backup software provided no flexibility to do fast VM failovers or recoveries, one individual to handle all IT support to include backup and recovery and tape backups taking 8-10 hours or longer to complete. They chose Dell to overcome these challenges. They have implemented Dell DL4000 backup to disk appliance. The results of implementing Dell were backup windows reduced, local restores of files or VMs in minutes and near-instant failover and recovery of applications or entire VMs at a second site.