Free Record Shop Holding is a privately owned retail organization. Its brands include a mix of both company-owned and franchised stores offering gifts and entertainment items (such as records, movies, games etc.), as well as web properties. Free Record Shop's four corporate offices are located in Rotterdam and Breda (Netherlands) and in Aartselaar and Oelegem (Belgium). The company had begun moving to a more cloud-based environment two years ago by switching to Microsoft Business Productivity Online Suite (BPOS), a set of messaging and collaboration tools delivered in the cloud. Having hosted solutions minimized the initial investment required and helped the company keep skilled people on its IT staff.