Summit Financial Management was leasing phone services from the firm's building landlord. Their challenge were to reduce expenses while receiving more services, make it easier for clients to reach staff and identify company using caller ID. Summit wanted to reduce its expenses and only pay for the services that met its business need. They chose Cisco to overcome these challenges. They deployed to Cisco smart business communications system. The results of choosing Cisco were saved US$500 a month in telecom expenses, increased client access to staff and improved professional image with caller ID.