German Venue Achieves Highest Customer Satisfaction Score
The darmstadtium competes with a large number of rival congress centers. This fiercely fought-over market is changing as demand increases for Bring-Your-Own-Device (BYOD) connectivity. Their challenges are to create powerful venue differentiator in crowded marketplace and meet bring-your-own-device challenges. They chose Cisco to overcome these challenges. They have implemented Cisco Unified Access Network, with Prime Infrastructure for managing connected experience and 802.11ac wireless. The results of implementing the Cisco were ability to offer better customer experience at significantly lower price, unique selling point created with market-leading wireless platform and average user satisfaction achieves top rating.