The Graves County School District is located in Mayfield, KY and includes 14 schools. Their challenges are to improve lead time & quality of support despite reduced funding, pushing software patches school wide, needed real-time access to users & computers, interrupting teachers while performing support tasks and unable to automate power on & shutdown of computers. They chose PJ Technologies to overcome these challenges. They have implemented Goverlan software solutions. The results of implementing Goverlan were powerful search capabilities to access users/computers in real time, customizable/shareable actions that can be pushed school wide, run ad hoc or automated (i.e., software patches), background processes for unobtrusive support and simple power management - automate power on & shutoff computers school wide.