Healthcare Australia supplies contingent labour to hospitals and aged-care facilities across Australia. With its unwavering focus on staffing Australia's hospitals, Healthcare Australia had let its IT systems fall a little by the wayside. With a legacy infrastructure that included a ten-year-old email system, newly appointed CIO Mark Botros felt it was time for an upgrade. Botros considered all the available options and decided a Microsoft solution represented the most mature and cost-efficient investment. The results and benefits are cost savings, legal support, collaborative workflows, smarter searches, safer archiving, bigger mailboxes, operational visibility and remote management.