The Cisco Network Optimization Service is a proactive support service that helps organizations maximizes the value of their network investments. Their challenges are to maximize value of existing network investments by optimizing performance and availability, apply best practices to plan and manage network changes, prepare network for new technologies that help enable business transformation. They chose Cisco to overcome these challenges. They have engaged Cisco services to provide network optimization service, including: technology audits security policy compliance reports, advice on IPv6 migration, design review, software lifecycle management, network management support. The results of implementing Cisco were gained visibility into all network devices, modules and software to plan upgrades and relieved IT team of time-consuming correlation of reported issues and affected devices.