In 2008, as its data centers approached space and power limits, Cisco IT developed a global data center strategy. Their challenges are to increase capacity to support business growth, provide operational continuity throughout planned or unplanned outages and transform Cisco IT business model to a service provider model. They chose Cisco to overcome these challenges. They have implemented established cross-functional global data center program to build or retrofit seven facilities and financed the program in phases tied to measurable improvements in capacity, resiliency, and transformation. The results of implementing Cisco were built capacity to enter new global market and adopt new business models and enabled new IT services that transform the business, including infrastructure as a service.