Feedback Infrastructure, a professional infrastructure services provider found its existing disparate IT systems to be difficult to manage, and unable to accommodate the continued growth. It wanted an Enterprise Resource Planning (ERP) solution to help plan, monitor, and control its operations. Working with Microsoft Gold Certified Partner Wipro Infotech, the company implemented Microsoft Dynamics AX 2009. With transparency and greater visibility, decision makers are able to track milestones and review business metrics. This results in confident decisions that are implemented quickly and efficiently; with almost 80 percent of the processes automated. Dynamics AX has laid a foundation for continued growth. The management is more effective and has complete control over business processes.