Opower's customer engagement platform has transformed the customer-utility relationship and reinvented the way utilities interact with their customers. Their challenge is needed to provide its utility clients with a web portal for seamless and secure customer access via their existing identity information without additional account set up or registration. They chose Ping Identity to overcome this challenge. They have implemented Ping Identity PingFederate; it provides Opower's utility customers and their millions of end consumers with a seamless, secure single-sign on experience based upon the SAML standard. The results of implementing Ping Identity were seamless portal-to-portal customer experience, immediate customer authentication using existing identities and rapid implementation and smooth partner integration.