IronEdge Group is an MSP founded in 2005 that provides an array of technology services and customized solutions to its customers to facilitate more efficient business environments. Their challenges are wanted better capabilities regarding licensing and central management, had to buy licensing bundles rather than just the specific amount of licenses they needed, extremely difficult to manage the status of every license and also experiencing challenges with AVG security to protect against malicious activity. They chose Trend Micro to overcome these challenges. They have implemented licensing management platform, worry-free remote manager and worry-free business security services. The results of implementing Trend Micro were provides unlimited licenses for one low, flat fee, Web-based self-service portal automatically tracks renewals and expiration dates, protects customers from malware threats, blocks dangerous sites and inappropriate material, reduces monthly service tickets from almost 90 ninety per month to five per month.