Communication is key at the world-class Radisson SAS Hotel, located in Dubai Media City. Their challenges are they need to seamlessly offer guests the opportunity to use dial-up, Ethernet or wireless when accessing the internet, it eliminate underserved GSM points and improve staff communication and achieve a metric to measure smart mobile technology effectiveness. They chose Juniper Networks to overcome these challenges. They implemented WLC200 wireless LAN controller, WLA series wireless LAN access points and SmartPass. The results of implementing the Juniper Networks were entire property is connected through wireless LAN portfolio, improved staff communication and savings on GSM will yield ROI in 36 months, ACN award recognition and ubiquitous wireless LAN coverage in lobby areas, meeting rooms, and great rooms.