Kennametal, a leading material science and manufacturing company, found their aging systems left the sales team over-stretched to service growing customer demand. To free up the sales team to spend more time in front of customers, Kennametal VP and CIO went in search of new technology to help the sales team get ahead of client needs. VP and CIO chose Microsoft dynamics sales productivity; including CRM (Customer Relationship Management) online and office and the organization is anticipating a fast and significant return on investment.